Putting Fans First

Ontario is proposing tough new rules for buying and selling tickets to give fans a fair shot at seeing their favourite music, sports or theatrical events.

The Ticket Sales Act will be introduced in the fall and, if passed, would prevent excessive markups in the resale market, provide fans with more upfront information and prevent ticket fraud, while strengthening enforcement of Ontario's ticket laws.

Proposed changes include:

  • Banning ticket bots and the sale of tickets that were purchased using bots

  • Capping the resale price of tickets at 50 per cent above face value

  • Requiring businesses selling tickets to disclose more information to consumers

  • Establishing new enforcement measures to help make sure that ticket selling and reselling businesses are following the rules

The proposed changes follow consultations, including a survey completed by more than 34,000 people across Ontario.

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